# 💸 Cancellation & Refund Policy

📅 Last Updated: 6 July 2025

This Cancellation & Refund Policy applies to all digital subscription products sold on 🌐 https://duskbundle.shop (“we”, “our”, or “DuskBundle”).

Since we deal with digital goods delivered electronically, certain cancellation and refund limitations apply.

# 🔁 1. Order Cancellation Policy

– 📌 Orders can only be cancelled before activation has been initiated.
– 🔄 If activation has already started or been completed, the order cannot be cancelled.
– ⏰ For cancellation requests, please contact us within 30 minutes of placing the order, using the contact details below.

> ⛔ Note: Orders with instant delivery or auto-activation are not eligible for cancellation.

# 💰 2. Refund Policy

We follow a strict no-refund policy once a digital service or subscription is delivered or activated.

🚫 Refunds will NOT be granted in the following cases:

– 🤷 Change of mind after purchase
– 🖥️ Incompatible device or system
– 🕓 Late response or incorrect information from the buyer (e.g., wrong email)
– 📖 Misunderstanding product usage (please read product description carefully)

# ✅ 3. Exceptions – When Refunds May Be Approved

We may issue a full or partial refund only in these rare cases:

– 📭 You didn’t receive the service within 72 hours AND our support was unresponsive
– ❌ The service delivered is completely different from what was promised
– 🔁 There was a duplicate payment by mistake

📅 To request a refund, contact us within 3 calendar days of your order, with valid reason and proof.

# 📩 4. How to Request a Cancellation or Refund

To request a cancellation or refund, contact us:

📧 Email: support@duskbundle.shop
📱 WhatsApp: +91 8521576143

📌 Include the following details in your message:

– 👤 Full Name
– 🆔 Order ID
– 📆 Date of Purchase
– 🛍️ Product Name
– ✍️ Reason for cancellation/refund
– 📸 Screenshots (if any)

⏱️ We aim to respond within 12–24 hours.

#⚖️ 5. Dispute Resolution

Before filing a dispute with your bank or payment provider, we kindly request you to contact our support team first.
🤝 We are committed to resolving genuine issues in a fair and prompt manner.

# 🔐 6. Final Note

📌 Digital subscriptions, once delivered or activated, are considered final and non-returnable.
✅ By placing an order on our website, you agree to this Cancellation & Refund Policy.

🙏 Thank you for trusting DuskBundle!